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How cd66 Handles Your Personal Information

When you open an account with cd66 and fund it through bKash, Nagad, or Rocket, you share information with us. This policy explains what we collect, how we use it, and what rights you have over your own data.

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cd66 How cd66 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data is held on servers with SSL encryption in transit and at rest. We apply access controls so only the teams that need your data for payment processing or account support can see it. You can request a copy of your personal data at any time through our support channel.

Encryption in Transit

Every connection between your device and cd66 uses SSL. This covers your login, your bKash deposit flow, and any account update you submit from a mobile browser.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Account records are kept while your account is active and for a period after closure as required by applicable rules. You may request deletion of non-mandatory data by contacting support.

Third-Party Access

Payment processors — bKash, Nagad, Rocket — receive only the data needed to complete your transaction. No marketing or analytics partner receives your payment or identity details.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, update, or delete personal data held on your account, our support team handles these requests directly. You can also ask us to clarify exactly what information is tied to your account and how it was used. Response times depend on request complexity, but we aim to acknowledge within one business day. Availability depends on local law and eligible regions.

Live Chat Start a chat from your account dashboard for the fastest response to data queries or account correction requests.
Email Support Send a written data request to our support address shown inside your account settings. Keep a copy for your own records.
Account Settings Many profile updates — contact details, communication preferences — can be changed directly inside your account without contacting support.

Common Questions About Your Privacy at cd66

These are the questions we hear most from our account holders about how personal data is handled on the platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

No. We only record the transaction reference and amount. Your mobile wallet PIN is entered in your own bKash or Nagad app and never passes through our servers.

Yes. Contact our support team via live chat or the email address in your account settings. We will send you a summary of the data held against your account.

Payment and identity records are retained as long as applicable financial rules require. Session and device logs are cleared on a shorter cycle. Non-mandatory data can be deleted on request.

Access is limited to teams that need it — payment reconciliation, account support, and fraud prevention. General staff do not have access to your payment history or identity documents.

Only with payment processors like bKash, Nagad, and Rocket, and only the minimum needed to complete your transaction. We do not sell data to advertisers or third-party marketing services.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.