Reference

Know Where You Stand with cd66

Your use of cd66 is subject to the terms and conditions set out here. Access and eligibility depend on your local law and the region you are in — read these terms before you open an account or make a deposit via bKash, Nagad…

Jurisdiction-dependent accessAccount holder obligationsPayment terms: bKash, Nagad, RocketPolicy updates notified by emailContact us for any legal query
cd66 Know Where You Stand with cd66
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team can help. Reach out through any of the channels below and include your registered account email or mobile number so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from any page on cd66. Available during platform operating hours for account and policy queries.

Email Support

Send your legal or account query to our support address. Include your account ID and a clear description of the issue for a faster response.

Help Centre

Browse the help section for answers on account rules, payment terms, and eligibility conditions before raising a direct support ticket.

HOW WE HANDLE DATA

Account Security and Data Practices

We take the security of your account and personal data seriously. Here is how we manage the information you share with us when you register and transact on cd66.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You may request details on what we hold.

Cookie Use

cd66 uses cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password and OTP verification. Never share your login details. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

To request a copy of your data, ask for corrections, or raise a deletion request, contact us via email with your account ID. We will respond within a reasonable timeframe.

Common Legal Questions Answered

These are the questions we hear most often about account rules, data, and eligibility on cd66.

You must be of eligible age under your local law and located in a region where online gaming is permitted. Access depends entirely on your local legal framework and eligible region.

We retain certain account records for a period after closure as required by applicable rules. You can request details of what is held by contacting support with your account ID.

Yes. Email our support team with your registered account ID and a data access request. We will confirm what information we hold and provide it within a reasonable timeframe.

Contact support with your transaction reference and the amount in question. We will investigate with our payment records and respond. Rocket and Nagad transactions follow the same process.

We post updates on this page and may notify you by email to your registered address. Continuing to use cd66 after a change is posted means you accept the updated terms.

Contact support immediately through live chat or email. We can freeze your account, review recent login activity, and guide you through securing access again.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.